![]() ![]() Oh and the chickens and roosters in the background when talking to support. I continue to say pick another POS Quickbooks is awful.just awful. 3 To use Credit card reader or PIN Pad with Integrated Card Swipe, the following is required: (1) Intuit QuickBooks Point of Sale Merchant Service, provided by Innovative Merchant Solutions, LLC, an Intuit Company, (2) Point of Sale 6.0 or higher software, (3) internet access or modem and phone line (sold separately), and (4) printer (sold separately). I belong to several business groups online. These issues take away from my ability to manage my business effectively. QuickBooks Desktop Point of Sale 12.0 payments services In short, if you wish to continue using QuickBooks’ add-on services, you must upgrade to the latest QuickBooks Desktop version. I have had Level 2 "call back appointments" promise after promise of call backs. ![]() I will have to call back everyday for a week and complain before Level 2 will call. They are always too busy at the time to assist, and "will call back". This includes attempts to call and use the "online support" which is worse.Īfter maybe an hour of ineffective support (I am being kind here), I will be referred to Level 2. With each call I make to support I will be "disconnected" at least 2-3 times and have to start the process all over. No resolution! My Staff had figured some work arounds to make the lock ups and disruptions to business less frequent. Once he received our payment, he would not return calls or emails. Our "sales rep" flat out lied about the features. We just recently decided to integrate credit card processing. We've used Quickbooks POS and Desktop for 15 years. Pick something else even if upfront cost is higher ( Used for 15. ![]()
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